Our commitment to you
We value you as a client and we are committed to protecting the privacy, confidentiality, accuracy, and security of your personal information that we collect, use, retain, and disclose in the course of providing you with superior financial management services. This Privacy Statement spells out the responsibilities of Lott & Company and Lott Business Advisory Corp (“we,” “our”) regarding the collection, use and disclosure of your personal information.
What is “personal information?”
“Personal information” is the information about an identifiable individual, but does not include the name, title, or business address or telephone number of an employee of an organization.
What information are we responsible for protecting?
We are responsible for protecting all personal information in our possession or control. This includes any personal information that we receive directly from our clients.
Collecting, using and disclosing our clients’ information
Why do we do it?
To provide professional services that our client has requested, we collect, use and disclose personal information from our clients.
We collect personal information such as:
- Home addresses
- Home telephone numbers
- Email addresses
- Personal identification numbers (e.g., social insurance numbers, credit card numbers)
- Financial information (credit ratings, payroll information, personal indebtedness, personal assets)
- Personnel information (e.g., employment history, references to criminal records)
We also use your personal information to enable us to provide you through various channels with information we believe will be of interest to you. This includes such matters as:
- New services we provide
- Conferences and other professional development courses we believe would be of interest to you
- Notice of changes in the law or accounting practices that may be of interest to you, and
- Other professional or business developments.
If you do not wish to receive such information, you may opt out by contacting us and we will discontinue sending you information other than in regard to your account. Our contact information is noted at the end of this Privacy Statement.
How do we do it?
We collect information primarily from our clients. We may also collect personal information from other sources including credit bureaus, employers, the government, personal references, or other third parties (e.g., financial services representatives, lawyers etc.) who represent that they have the right to disclose the information.
Your knowledge and consent are required before we may collect, use or disclose your personal information, except in special circumstances, such as during a fraud investigation, an investigation by police, or in other situations permitted by law. Our engagement letter sets out your responsibility to obtain any consent in certain instances that we may be provided with personal information regarding employees, customers and suppliers of any business that you or your family members may be involved in.
How do you provide us with your consent?
- Your express written or oral consent are obtained when you are requesting our professional services
- Your receipt or this Privacy Statement, unless you advise us, either orally or in writing, that you do not agree with the terms stated in this policy, and that you wish to opt out of all or portion of it
- Your consent as provided by your authorized representative, such as a legal guardian or power of attorney.
How can you withdraw your consent?
To withdraw your consent, you should contact our Privacy Officer at the address or telephone number listed below. Unless we hear otherwise from you, you are giving to us your consent for the collection, use and disclosure of personal information as provided in this Privacy Statement.
Keeping and protecting your personal information
How long do we keep your personal information?
Your personal information is retained for the time period required by law and regulation. We shall use care when storing or destroying your personal information in order to prevent unauthorized access.
How do we protect your personal information?
Except as otherwise described in this Privacy Statement, we restrict access to nonpublic personal information about you to our employees for purposes of services rendered. We also maintain physical, electronic, and procedural safeguards in compliance with applicable laws and regulations to guard your personal information from unauthorized access, alteration, or premature disclosure.
Your right to access your personal information
You have the right to access your personal information that we have in our possession or control. To access your personal information, please contact us using the contact information provided below. In certain situations, however, we may not be able to give you access to all your personal information. We will explain the reasons why access must be denied and any recourse you may have, except where prohibited by law.
Keeping your information accurate
We strive to keep accurate, complete, and up-to-date personal information in our possession or control, to the extent required to meet the purposes for which it was collected. You are encouraged to contact us to update your personal information.
How to contact us
For more information, to file a complaint, to make enquiries, to opt out of all or parts of this Privacy Statement, or to receive up-to-date information on our Privacy Statement, please contact our Privacy Officer at:Privacy Officer
500 Cochrane Drive, Unit #5
Markham, ON L3R 8E2
Tel: (905) 947-4388
Fax: (905) 947-8399
Toll Free: 1-888-644-3970